Where are DGM products made?
Origin varies by product. Some are made in Sweden, others in Switzerland, while selected formulas are packed in Germany. Exact origin appears on each product page and pack.
Are all products Halal?
The Halal badge appears only on products supported by a valid certificate. Check the individual product page.
Are the products sugar free?
Selected products are sugar free, but this does not necessarily apply to the full range. Check each product page and label.
How do I choose the right product?
Start with your routine goal: skin and hydration, hair and nails, or joints and mobility. Then review ingredients, serving and warnings.
Can I use more than one product together?
This depends on overlapping ingredients, amounts and your health status. Compare labels and seek professional advice when combining supplements.
Do you ship to GCC countries?
Yes. We ship direct from Germany with DHL to the UAE, Saudi Arabia, Qatar, Kuwait, Bahrain and Oman, usually within 5-10 business days. Worldwide shipping is also available - for orders outside the GCC, message us on WhatsApp. The shipping fee and free-shipping threshold are shown before payment.
Which currency are prices shown in?
Prices are shown automatically in your country's currency, and you can change it at the top of the shop. Customers in the UAE pay in UAE dirham, all other countries in euro - the final amount is shown clearly before payment.
Which payment methods are available?
Online payment only, by bank card through a secure payment provider. Cash on delivery is not available, and your card details never reach our servers.
How can I track my order?
You will receive a DHL tracking number by email once your order ships. Use it on the DHL website or on our order tracking page.
How is shipping calculated?
Shipping is free on orders of €78 or more. Below that, you only pay the difference up to that amount, at most €28 - and the fee is shown in your cart before you pay.
Who pays customs duties?
The destination country may charge taxes, customs duties or import fees, which are paid by the customer unless checkout states they are included. Free shipping covers shipping costs only.
Can I return or exchange a product?
Because our products are consumable dietary supplements, we do not accept returns or exchanges once an order has been dispatched, including unopened products. If an item is missing, expired or not as described, contact us within 48 hours of delivery and we will review it. Details in our Shipping, Return & Exchange Policy.